General Policies
Last Updated: February 1, 2026
1. Refund and Cancellation Policy
Strict Cancellation Policy:
The 20% deposit to secure your booking is NON-refundable if cancellation is initiated by the client less than 72 hours (3 days) in advance.
- Cancellations by Client:
- More than 72 hours before departure: 50% refund of deposit.
- Less than 72 hours: No refund.(Due to operational costs already incurred).
- No Show: If you do not show up at departure time (6:00 AM), 100% of the deposit is lost.
- Cancellations by Operator: In case of force majeure (weather prohibiting sailing), we will offer a rescheduling at no cost or 100% refund of the deposit.
2. Right of Admission and Conduct
Gozadera Express fosters a safe fun environment. We reserve the right of admission and permanence:
- Boarding will be denied to people in extreme intoxication before departure.
- Zero tolerance for aggressive behavior, harassment, or lack of respect towards staff or passengers. In these cases, the passenger will be removed from the tour without right to refund.
3. Cookie Policy
This website uses cookies to improve your browsing experience.
- Essential Cookies: Necessary for site operation (e.g., remembering your selected language).
- Analytics Cookies: We use anonymous tools to understand how users interact with our page.
By continuing to browse, you accept the use of these cookies.
4. Acceptable Use
The user agrees to use this website only for lawful purposes and not to perform any activity that may damage the reputation or digital infrastructure of Gozadera Express.
